Managed IT and Cloud / 02

Managed IT
and cloud.

Talk to us What is covered

Your cloud, your tools and your platforms, run by engineers who run their own production systems. Patched, watched, backed up and supported.

What is covered

Azure, AWS and Google Cloud
GitHub Enterprise, Microsoft 365, Google Workspace
Monitoring and incident response
Backups with scheduled restore drills

Works with

Amazon Web Services
Microsoft Azure
Google Cloud
Kubernetes
GitHub
Microsoft 365
Slack

Services / 02

Everything
we run.

Operations / 03

Day to day,
handled.

01
Platform operations
Kubernetes clusters, networks and access kept current, documented and defined in code.
02
Monitoring and response
Metrics, logs, traces and service level objectives, with alerts answered in the hours your terms set and a written review after every incident.
03
Backups and recovery
Encrypted backups kept off site, and restore drills on a schedule. Recovery is rehearsed.
04
Patching and upgrades
Security patches and version upgrades, planned and tested before they reach production.
05
Cost control
A monthly review of spend, with specific changes.
06
Support
A named team that knows your systems, on the channel you prefer.

Taking over / 04

A careful hand-over,
then steady operations.

STEP-1
Assessment
We review the current setup and the risks, and fix what must be fixed first.
STEP-2
Service terms
Scope, hours, response times and reporting agreed in writing.
STEP-3
Transition
Access, documentation, monitoring and backups put in place and tested.
STEP-4
Run and report
A monthly report on incidents, changes, costs and what we recommend next.

Hand us the pager.

Tell us what you run today and we will propose how to take it over safely.

Get startedTalk to us

Managed IT and Cloud Services: Azure, AWS, Google Cloud and Microsoft 365 | Rykon Technologies